Privacy Policy

Last update: 30-09-2023
Effective date: 29-09-2023

This Privacy Policy describes the policies of FERVI SPA, via del Commercio 81, 41058, Vignola (MO), Italy, email: info@fervi.com, phone: +39059767172 on the collection, use and disclosure of your information that we collect when you use our website ( news.fervi.com ). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the Service.

We may change this Privacy Policy at any time without notice, and we will post the revised Privacy Policy on the Service. The amended Privacy Policy will take effect 180 days after the amended Privacy Policy is posted on the Service, and your continued access or use of the Service after that date will constitute your acceptance of the amended Privacy Policy. You should therefore periodically review this page.

Information we collect

We collect and process the following personal information about the user:

  • Name
  • Email
  • Province
  • Date of product purchase
  • Type of purchase document
  • Purchased product serial number
  • Product dealer name

How we use your information

We will use the information we collect about you for the following purposes:

  • Suppport
  • Marketing

If we wish to use your information for any other purpose, we will ask you for your consent and will use your information only after we have received your consent and then only for the purpose or purposes for which we have granted consent, unless we are required to do otherwise by law.

How we retain your information

We will retain your personal information for between 90 days and 2 years after closing your account or as long as necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy. We may need to retain certain information for longer periods, such as for data retention/relationships in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous and aggregated information, which does not identify you (directly or indirectly), may be retained indefinitely.

User rights

Depending on the applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal data to another entity, withdraw the consent you have given for the processing of your data, the right to lodge a complaint with a legal authority, and other relevant rights under applicable laws. To exercise these rights, you may write to us at info@fervi.com. We will respond to your request in accordance with applicable laws. Please note that if you do not consent to the collection or processing of the personal information requested or withdraw your consent to its processing for the purposes requested, you may not be able to access or use the services for which you have requested the information.

Cookie

To learn more about how we use and user choices in relation to these tracking technologies, see our Cookie Policy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, due to the inherent risks involved, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Complaints / Data Protection Officer

If you have any questions or concerns about the processing of your information with us, you can send an email to our Data Protection Officer at FERVI SPA, via del Commercio 81, 41058, Vignola (MO), Italy, email: info@fervi.com. We will deal with your concerns in accordance with applicable law.